Contact Us - Andover Office

There are two main branch offices within Citizens Advice Test Valley: Andover in the north, and Romsey in the south. The contact details for the Andover office is given below:

1st Floor, Chantry House
Chantry Way
SP10 1LZ
(Click HERE for our location on Google Maps.)

Telephone - See Advice - Telephone Advice

Email (for clients): See Email Advice

Important: Appointments at our Andover office are only allocated to clients following a Gateway Assessment. Please see Opening Times - Andover for full details of our drop-in service for Gateway Assessments.

Alternatively, you can email us (see Advice - Email), or call Adviceline on 08082 787 862 for a telephone Gateway Assessment. Please note this line can be busy and we thank you for patience.

The telephone number below is not able to give advice/information and we cannot book appointments for clients who have not had a Gateway Assessment.
Administration Telephone: 01264 363545 (strictly administration only).

Getting to Us

On Foot

To get to the Andover office from the Guildhall, enter the Chantry Centre and advance 60 metres, pass the walkway to Waitrose, Waterstone's, etc on the left, and the office entrance is on the left opposite the Boots store.

By Car

The nearest car park is the Chantry Centre car park and there is stair/lift access to the 'shops' level. On entering the Chantry Centre, advance about 50 metres into the centre and turn left. The office entrance is on the left opposite the Boots store.

Disabled Parking

There are designated disabled parking bays in the Chantry Centre Car Park.

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Complaints Handling Procedure

Registered charity number 1156829
Registered company number 08933947
©Citizens Advice Test Valley 2014