Contact Us - Andover Office

There are two main branch offices within Citizens Advice Test Valley: Andover in the north, and Romsey in the south. The contact details for the Andover office is given below:

35 London Street
SP10 2NU
(Click HERE for our location on Google Maps.)

Telephone - See Advice - Telephone Advice

Email (for clients): See Email Advice
Fax: 01264­ 333853

Important: Appointments at our Andover office are only allocated to clients following a Gateway Assessment. Please see Opening Times - Andover for full details of our drop-in service for Gateway Assessments.

Alternatively, you can email us (see Advice - Email), or call Adviceline on 03444 111 306 for a telephone Gateway Assessment. Please note this line can be busy and we thank you for patience.

The telephone number below is not able to give advice/information and we cannot book appointments for clients who have not had a Gateway Assessment.
Administration Telephone: 01264 363545 (strictly administration only).

Getting to Us

On Foot

To get to the Andover office from the Guildhall, head down the High Street to Bridge Street and turn left. After a very short distance, take the left fork into London Street, and the office is a further 90 metres on the left - opposite the "Cameo" nightclub (formally known as the "Club At Life").

By Car

There is no parking adjacent to the Andover office (the town centre end of London Street is a pedestrian area). The nearest public car park is the George Yard car park off of East Street. To minimise your walking distance to the office, park as close as possible to the car park exit onto East Street. Turn right along the pedestrian walkway just outside of the car park, and go along East Street for 50 metres. Turn right into London Street, and the office is 45 metres down London Street on the right.

Disabled Parking

Unfortunately, there is no disabled parking near the Andover office. There is a loading/unloading bay directly outside the bureau so it is possible to be dropped off/collected at this point, however, there is no parking or waiting here even for Blue Badge holders.

There are a limited number of disabled parking spaces in the High Street (except on Thursdays), and there are others in the George Yard - in the northwest corner of the car park and off of the southwest corner of the access road.

Map of disabled parking around TVCAB (Andover office).

Privacy Policy & Data Protection

Complaints Handling Procedure

Registered charity number 1156829
Registered company number 08933947
©Citizens Advice Test Valley 2014