There are two main branch offices within Citizens Advice Test Valley: Andover in the north, and Romsey in the south. The contact details for the Andover office is given below:
35 London Street
Telephone - See Advice - Telephone Advice
Email (for clients): See Email Advice
Fax: 01264 333853
Important: Appointments at our Andover office are only allocated to clients following a Gateway Assessment. Please see Opening Times - Andover for full details of our drop-in service for Gateway Assessments.
The telephone number below is not able to give advice/information and we cannot book appointments for clients who have not had a Gateway Assessment.
Administration Telephone: 01264 363545 (strictly administration only).
To get to the Andover office from the Guildhall, head down the High Street to Bridge Street and turn left. After a very short distance, take the left fork into London Street, and the office is a further 90 metres on the left - opposite the "Cameo" nightclub (formally known as the "Club At Life").
There is no parking adjacent to the Andover office (the town centre end of London Street is a pedestrian area). The nearest public car park is the George Yard car park off of East Street. To minimise your walking distance to the office, park as close as possible to the car park exit onto East Street. Turn right along the pedestrian walkway just outside of the car park, and go along East Street for 50 metres. Turn right into London Street, and the office is 45 metres down London Street on the right.
Unfortunately, there is no disabled parking near the Andover office. There is a loading/unloading bay directly outside the bureau so it is possible to be dropped off/collected at this point, however, there is no parking or waiting here even for Blue Badge holders.
There are a limited number of disabled parking spaces in the High Street (except on Thursdays), and there are others in the George Yard - in the northwest corner of the car park and off of the southwest corner of the access road.